jom66 Official Documents

Privacy Policy JOM66
Personal Data Protection for Malaysia Members

Jom66 takes seriously every piece of information you entrust to us. This document transparently explains how we collect, use, store, and protect your personal data.

Updated: 1 January 2026  |  Applies to all jom66 Malaysia members

Privacy Commitment JOM66 to You

Six core principles that underpin how jom66 manages your personal data — security, transparency, and control are always in your hands.

Bank-Grade Encryption

All your personal data and transaction information is protected with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia.

No Data Sales

Jom66 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent.

Control Is in Your Hands

You may request access to, correction of, or deletion of your personal data at any time. jom66 fully respects your rights as the owner of your own personal data.

Minimum Data Collection

We only collect data that is genuinely necessary for platform operations and legal compliance. No excessive data is collected without a clear purpose.

Secure & Controlled Storage

Your data is stored on secure servers with strict access controls. Only authorised personnel may access jom66 members' personal data.

Immediate Breach Notification

In the event of any security incident involving your data, jom66 will notify you within a reasonable timeframe in accordance with established procedures.

1 Scope of This Privacy Policy

This Privacy Policy is issued by jom66 and applies to all individuals who access or use the jom66 platform via jom66.net, the mobile app, or any other official jom66 channel. It describes our practices for managing personal data in line with our responsibilities as a trusted online betting platform serving over 500,000 members in Malaysia.

This Privacy Policy forms part of the overall agreement between you and jom66, together with Terms & Conditions our platform. By registering for or using any jom66 service, you agree to the practices described in this document.

We respect your privacy not merely as a legal obligation, but as a core value we firmly uphold. Your trust is jom66's most important asset, and we take this responsibility seriously.

This Privacy Policy applies to all jom66 members residing in Malaysia as well as anyone accessing our platform from any location.">

2 Personal Data We Collect

Jom66 collects various types of personal data depending on how you interact with our platform. Below is a summary of the data types collected and their purposes:

Data Type Examples of Information Purpose of Collection
Identity Data Full name, date of birth, identification card number KYC verification and age eligibility
Contact Data Phone number, email address Account communications and notifications
Financial Data Bank account number, account holder name, e-wallet Deposit and withdrawal processing
Technical Data IP address, device type, web browser Account security and fraud prevention
Usage Data Wagering history, login records, in-platform activity Service improvement and support
Location Data Country, region (from IP address) Regional legal compliance

We may also collect data you voluntarily provide when contacting our customer support, completing feedback forms, or participating in jom66 promotional campaigns.

Important Note: jom66 does not collect sensitive data such as medical information, religious beliefs, or political affiliations. Should any such data be shared inadvertently, it will be deleted immediately.

3 How We Use Your Personal Data

The personal data we collect is used solely for legitimate purposes necessary to operate the jom66 platform. We do not use your data for unrelated purposes without your consent. Below are the primary ways we use your data:

  • Account management: Creating, verifying, and maintaining your member account, including the KYC process required to ensure platform security.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions on the platform securely and accurately.
  • Platform security: Detecting and preventing fraud, unauthorized access, account misuse, and suspicious activity that could harm you or the platform.
  • Service communications: Sending important notifications related to your account, policy updates, transaction information, and responses to customer support inquiries.
  • Product improvement: Analyzing aggregated usage patterns to improve user experience, platform performance, and the range of games offered.
  • Legal compliance: Fulfilling applicable legal and regulatory requirements, including reporting obligations to the relevant authorities.
  • Relevant marketing: Sending relevant promotional offers and bonuses — you may unsubscribe from marketing communications at any time through your account settings.

jom66 applies a "purpose limitation" principle — data collected for one purpose will not be used for a different purpose without your prior consent.

4 Data Sharing with Third Parties

Jom66 does not sell or rent your personal data to any third party. However, there are limited situations where we may need to share data with certain parties for legitimate operational purposes:

  • Payment service providers: Required financial data is shared with trusted payment processors such as FPX, DuitNow, and e-wallet providers to facilitate transactions. All such providers are bound by strict confidentiality agreements.
  • Identity verification providers: For KYC purposes, identity information may be shared with licensed and trusted third-party verification services.
  • Legal authorities: jom66 will disclose personal data when required by law, court order, or direction from a legitimate regulatory authority.
  • Technical service providers: Companies that help us operate the platform — such as cloud computing and cybersecurity services — may access limited data necessary for their tasks, subject to strict data protection agreements.

In all cases of data sharing, jom66 ensures that recipients meet data protection standards equal to or exceeding our own. We do not permit third parties to use your data for their own purposes unrelated to services provided to jom66.

5 Data Security & Protection Measures

Protecting your personal data is jom66's top priority. We continuously invest in security infrastructure to keep your data safe at all times. Our security measures include:

  • 256-bit SSL encryption for all data transmitted between your device and jom66 servers
  • Two-factor authentication (2FA) available to all member accounts as an additional layer of security
  • 24/7 security monitoring by the jom66 cybersecurity team to detect suspicious activity
  • Strict internal access controls — only authorized personnel with a legitimate business need may access member personal data
  • Regular security audits by independent third parties to identify and address system vulnerabilities
  • Hashed password storage — your password is never stored in plain text

Note: While jom66 implements comprehensive security measures, no system can be guaranteed 100% secure. You also play an important role — always use a strong, unique password and never share your login credentials with anyone.

6 Cookies & Tracking Technologies

Jom66 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information about how you use the platform in aggregated form without identifying individuals — helping us improve website performance.
  • Functional Cookies: Saving your preferences such as language, region, and display settings to provide a more personalized experience.
  • Analytics Cookies: Used to understand general usage patterns and user behaviour for product improvement purposes.

You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect your experience on the jom66 platform. The jom66 mobile app uses equivalent technology with the same functionality.

7 Your Rights as a jom66 Member

As a jom66 member, you have clear rights regarding your personal data. jom66 is committed to respecting and facilitating the exercise of these rights:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain permitted circumstances.

To exercise any of the rights above, contact the jom66 support team via live chat or email at [email protected]. We will process your request within 14 business days.

8 Data Retention Period

Jom66 retains your personal data only for as long as necessary for the purposes stated in this policy or to comply with applicable legal requirements. In general, our data retention guidelines are as follows:

  • Active account data: Retained for the duration that your account remains active and in use
  • Financial transaction data: Retained for a minimum of 7 years after the transaction date in accordance with Malaysia's financial legal requirements
  • KYC and identity verification data: Retained for a minimum of 5 years after account closure
  • Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes
  • Closed account data: Deleted or anonymised within 90 days of account closure, except for data required to be retained by law

Once the retention period has ended, your personal data will be securely deleted or anonymized so it can no longer be linked to your identity.

9 Changes to This Privacy Policy

Jom66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. We are committed to notifying you of any significant changes through:

  • In-platform notification upon your next login
  • Email to the address registered to your account
  • A clear notice on jom66.net's homepage for at least 14 days before the changes take effect

Continued use of the jom66 platform after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account by contacting our support team.

The "Last Updated" date at the top of this document reflects the date this policy was last modified.

10 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how jom66 handles your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 directly on the jom66 platform — the fastest way to get an immediate response
  • Privacy Email: [email protected] — for data-related inquiries that require document review or a written response
  • FAQ: Visit page FAQ us for answers to frequently asked questions on privacy and account security

The jom66 privacy team operates 24 hours a day, 7 days a week. We aim to respond to all privacy-related inquiries within 48 business hours. For formal data rights requests, please clearly state the type of request and your relevant account information so we can process it faster and more accurately.

By continuing to use the jom66 platform, you confirm that you have read and understood this Privacy Policy. Your privacy is our priority — thank you for trusting jom66.

Play with Safe & Confident at JOM66

Your data is protected, your privacy is respected. Join millions of jom66 Malaysia members enjoying a safe, fair, and exciting betting experience today.

256-bit SSL Protected  |  KYC Verified  |  Players must be 18 years of age or older

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